OwlKeys — Frequently Asked Questions
What is Owlkeys?
Owlkeys is a software retail store selling genuine software licenses across India. As an authorized reseller and distributor, we partner with over 100 major software brands to bring you authentic and reliable software.
What types of software do you offer?
We offer a wide range of software categories including:
- Productivity tools
- Design software
- Office suites
- Data recovery solutions
How is software delivered?
All software is delivered electronically (ESD). After your purchase is confirmed, you’ll receive an email with the license key and download instructions.
Some licenses may take up to 48 hours to deliver, depending on the license type and end-user validation requirements.
What payment methods do you accept?
We accept all major payment methods including:
- Credit and debit cards
- Net banking
- UPI
- Digital wallets
All transactions are secure and encrypted.
What are the ways to place an order?
- Direct purchase from our online store (retail license)
- Bulk pricing — contact us directly if you are a reseller
- Government e-Marketplace (GeM) or direct procurement for educational and government entities
What is your refund policy?
-
Refunds are issued at the seller’s discretion and only under these conditions:
- The software fails to activate
- The software becomes non-functional on your system
No refund will be given if the software is incompatible with your system, or if you are unfamiliar with how to use it. Refund requests must be made within 3 days of purchase.
Can I trust the software from Owlkeys?
-
Yes. All software is sourced directly from the manufacturers. As an authorized reseller and distributor, every product we sell is genuine and reliable.
What if the software doesn’t work?
-
Contact our customer service team at +91 96856 00204. We offer a replacement policy of 15 days. If the issue cannot be resolved, a refund can be requested within 3 days of purchase.
How can I contact Owlkeys?
-
ou can reach our customer service team via:
- Phone: +91 96856 00204
- Email or the contact form on our website
Our team is available to assist with any queries or issues you may have.
Owlkeys is a software retail store selling genuine software licenses across India. As an authorized reseller and distributor, we partner with over 100 major software brands to bring you authentic and reliable software.
We offer a wide range of software categories including:
- Productivity tools
- Design software
- Office suites
- Data recovery solutions
All software is delivered electronically (ESD). After your purchase is confirmed, you’ll receive an email with the license key and download instructions.
Some licenses may take up to 48 hours to deliver, depending on the license type and end-user validation requirements.
We accept all major payment methods including:
- Credit and debit cards
- Net banking
- UPI
- Digital wallets
All transactions are secure and encrypted.
- Direct purchase from our online store (retail license)
- Bulk pricing — contact us directly if you are a reseller
- Government e-Marketplace (GeM) or direct procurement for educational and government entities
-
Refunds are issued at the seller’s discretion and only under these conditions:
- The software fails to activate
- The software becomes non-functional on your system
No refund will be given if the software is incompatible with your system, or if you are unfamiliar with how to use it. Refund requests must be made within 3 days of purchase.
-
Yes. All software is sourced directly from the manufacturers. As an authorized reseller and distributor, every product we sell is genuine and reliable.
-
Contact our customer service team at +91 96856 00204. We offer a replacement policy of 15 days. If the issue cannot be resolved, a refund can be requested within 3 days of purchase.
-
ou can reach our customer service team via:
- Phone: +91 96856 00204
- Email or the contact form on our website
Our team is available to assist with any queries or issues you may have.